We are proud to share that Stroud Road Veterinary Surgery is the first veterinary practice in the UK to have published all information required under the Competition and Markets Authority (CMA) veterinary pricing and transparency rules — and we did so around four months before those requirements come into force.
Transparency that builds trust
As an independent Gloucester practice, we have always believed that clear, honest communication matters. Publishing species-specific, weight-banded fees alongside the supporting detail the CMA expects means pet owners can understand what we charge, how our services are structured, and how we compare with other local practices — before they book an appointment.
You can review our full published fee schedule on our Prices page at any time.
Working with VetsCompared.com
Achieving full compliance ahead of schedule would have been far harder without the right tools. We used VetsCompared.com to organise and publish our CMA-compliant price list. The platform has been straightforward for our team to manage and gives clients a clear view of our pricing and how we compare locally — which supports the transparency and trust we want every visit to reflect.
Preparing for the CMA changes has also aligned closely with our wider quality work. We have been reviewing procedures ahead of our upcoming RCVS Practice Standards inspection, so getting ahead on pricing transparency has been a practical part of the same commitment to high standards.
In Jo's words
The incoming CMA changes certainly feel quite daunting for a small independent practice like ours, particularly when you are already balancing the day-to-day running of the business alongside client care and administrative responsibilities. Working with VetsCompared.com has helped simplify the process considerably. The platform has been straightforward to manage, giving our clients a clear view of our pricing and how we compare locally, which ultimately helps build trust and transparency.
At the same time, we have been reviewing all of our procedures ahead of our upcoming RCVS Practice Standards inspection, so it has been incredibly useful to proactively prepare for the wider CMA transparency requirements at the same time. Like any independent business, we have staff, facilities and overheads to support, but with more than 20 years in the profession, we care deeply about the relationships we build with our clients and the quality of care we provide to their pets. Being able to offer complete transparency around how we operate and what we charge has helped to strengthen that relationship.
Knowing that we are already ahead of the curve from a compliance perspective is a huge reassurance and allows us to stay focused on what matters most: delivering the best possible service within the practice itself.
— Jo Stevenson, RVN BSc (Hons), Stroud Road Vets
If you have questions about our fees or would like an estimate before treatment, please call us on 01452 757000 — we are always happy to talk things through.